Privacy Policy

Effective Date: 10/1/2024

Introduction

ACE-HTI is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and disclose personal information. By using our services or visiting our website, you agree to the terms of this Privacy Policy.

Information We Collect

1. Personal Information

We may collect personal information that you voluntarily provide, such as:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information (if applicable)
• Other information you provide during communication or transactions with us

2. Automatically Collected Information

When you visit our website, we may collect certain information automatically, such as:

• IP address
• Browser type
• Device type
• Pages you visit on our website
• Date and time of your visit
• Referral sources (how you reached our site)

3. Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance user experience, analyze site performance, and collect statistical data. You can control the use of cookies through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide our products or services
• To process transactions and send order confirmations
• To communicate with you regarding inquiries, updates, or promotions (with your consent)
• To improve our website and services
• To comply with legal obligations

Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers (e.g., payment processors, shipping companies) to facilitate transactions and provide services.
• Legal Requirements: We may disclose information if required by law or in response to lawful requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.

Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee its absolute security.

Your Rights

As a North Carolina resident, you may have certain privacy rights, including:

• The right to access the personal information we hold about you
• The right to request correction of any inaccuracies
• The right to request deletion of your personal information, subject to certain limitations

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

ACE-HTI

1460 Hampton Plaza Drive, Suite E,

Kernersville NC 2784

336-941-3171